Warranty Policy

STANDARD LIMITED WARRANTY:

The LUXERANGE One (1) Year Limited Warranty is a voluntary manufacturer’s warranty, a provides rights separate from rights provided by consumer law, including but not limited to those, relating to non -conforming goods. LUXERANGE’s limited warranty benefits are In addition and not instead of, rights provided by consumer law.

Your LUXERANGE watch is warranted for a period of ONE ( year from the original date of purchase under the terms and conditions of this warranty. The LUXERANGE warranty covers materials and manufacturing defects. A copy of the receipt or dealer stamp on the warranty card is required for proof of purchase.

During the warranty period the watch movement, hands and dial are the only components covered under the warranty. A covered component will be repaired or the watch will be replaced free of component and labour charges if it proves to be defective in material or workmanship under normal use.

In case of replacement, LUXERANGE cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value or a similar style will be provided. The warranty for the replacement watch ends one (1) year from the date the replacement watch is received.

 

THIS WARRANTY DOES NOT COVER:

  • Any defects in materials and workmanship of battery, case, crystal, strap or bracelet; including

plating on the case and/or bracelet.

  • Damage resulting from improper handling, lack of care, accidents, normal wear and tear or ageing.
  • Water damage if care instructions for the product’s water resistance level (as marked on the product were not followed
  • Products that are not purchased from an authorized LUXERANGE retailer/website.

 

This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized LUXERANGE sales or services agents, unauthorized service, or other factors not due to defects in materials or workmanship. The warranty is void if the serial numbers or product date codes or other tracking marks have been removed, altered or obliterated.

If not stated otherwise, the foregoing warranties and remedies are exclusive and instead of all other warranties, terms or conditions, express, implied or statutory, as to any matter whatsoever, including. Without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, title, and non-infringement, all of which are expressly disclaimed by LUXERANGE. LUXERANGE  shall not be liable for incidental, consequential, indirect, special or punitive damages or liabilities of any kind arising out of or in connection with the sale or use of this product, whether based on contract, tort (including negligence), strict product liability or any other theory, even if LUXERANGE has been advised of the possibility of such damages and even if any limited remedy specified herein is deemed to have failed of its essential purpose. LUXERANGE’s entire liability shall be limited to replacement or repair of the purchase price paid, at LUXERANGE‘s sole option.

 

REQUESTING WARRANTY AND OTHER WATCH REPAIRS:

Should you require work under warranty, please send in your watch, a copy of your sales receipt and/or the warranty card with dealer stamp and a description of the problem to the authorized watch service centre suggested to you by our executives.

For service work that is not covered under this warranty, the service centre may perform the services you request for a charge dependent on the watch style and type of work requested. These charges are subject to change.

Do not send the original packaging, as it will not be returned. LUXERANGE highly recommends you insure your parcel and adequately protect the watch during shipment. LUXERANGE is not responsible for products lost or damaged during shipment.

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